Getting started with Mutuvo
What Mutuvo does, and the first three things to set up.
Mutuvo is where UK regulated firms make and receive compliant client referrals — with the agreement, consent, introducer checks, audit trail and fees all handled in one place.
Create your account and firm
- Sign up with your work email and a password.
- Set up your firm — we look it up on Companies House and run the regulatory (KYB) checks for you.
- Invite your team — add partners, your MLCO, and team members.
See Managing your team for roles and permissions.
Add a referral relationship
Before you can refer a client to another firm (or receive one), you agree a relationship with them — the compliant, signed basis for referrals and any fee. See Referral relationships.
Send and receive referrals
- Send a referral to a partner firm — the client consent and disclosure are captured before it leaves you.
- Receive referrals on your dashboard, update their status, and track the fee through to settlement.
Make it yours
- Give the firms who refer to you a branded partner portal.
- Keep your approved decks and templates in the Resource hub.
Need a hand?
Can't find what you need? Use the Contact link in the footer, or email hello@mutuvo.com — we're happy to help.
Still stuck? Contact us or email hello@mutuvo.com.